At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
What you will do: #LI-Hybrid
Reporting to the Manager of Sales Development, the Sales Development Representatives' primary responsibility will be to drive growth through qualifying leads for the Business Development Manager’s. As a Sales Development Representative, you will be the first impression between key hotel brands and Lighthouse. You will have the business-critical role of spreading awareness of Lighthouse across the industry and getting a foot in the door with prospective clients, ultimately building our sales pipeline. You will also have the opportunity to help Lighthouse refine and expand upon our Sales Development function – this is a new team, and we are looking for creative go-getters to join us during this exciting time!
Where you will have impact:
- Conduct research on key contacts in the hospitality industry, specifically hotel chains and their management companies.
- Use news, industry trends, and company updates to put together well-crafted messaging for key contacts.
- Make outbound calls, send LinkedIn messages, and craft highly personalized emails to prospective clients. This role will require maintaining a high volume of activities while maintaining the highest quality of outreach.
- Proactively seek new business opportunities for Lighthouse.
- Identify the needs of prospective clients, and qualify both inbound and outbound leads. Get prospects excited to meet with Business Development Managers, as well as executing a strong handoff to the sales team.
- Work closely with Lighthouse’s Marketing team to generate leads and follow up with prospective clients after trade shows, webinars, and other events and campaigns.
- Work cross-functionally with Regional Sales Managers, Business Development Managers, and the marketing team to optimize Lighthouse’s sales process and win rate.
About our team:
Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.
What’s in it for you?
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Competitive compensation: Proactively maintained to value your work.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are:
- You have 0-2 years of experience
- High energy with a passion for building relationships and connecting with people.
- Professional communication skills, both written and verbal.
- Highly organized, with a strong attention to detail.
- A desire to pursue a career in sales.
- Strong prioritization skills with a demonstrated ability to effectively manage multiple activities simultaneously.
- Self-motivated team player with a proven ability to work both as an individual and as part of a team.
- Demonstrated coachability and a desire for continuous improvement.
- A 4-year college degree is a must.
- Experience in the hospitality industry (preferred)
- Prior experience as an SDR, or in sales (preferred)
- Experience using Salesforce or another CRM tool (preferred)
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.
