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Your mission & challenges
As the Business Operations Associate for the U.S. NEURA team, you’ll be the go-to person ensuring everything runs like a well-oiled machine. From building and streamlining day-to-day operations to supporting our team behind the scenes, your work is essential to our success. You'll collaborate across departments, interface with partners, and contribute to creating a top-tier employee experience in a dynamic and fast-growing environment.
- Ensure smooth daily operations and handle a wide range of administrative tasks.
- Serve as the point of contact for our PEO partner and external accountant, managing communications and requests.
- Coordinate travel, meetings, and event logistics for staff and executives.
- Assist in the preparation of reports, presentations, spreadsheets, and other key administrative deliverables.
- Assist in shaping and optimizing policies, procedures, and internal workflows.
- Handle internal and external communications across multiple platforms (email, phone, LinkedIn, etc.).
- Schedule meetings, take detailed minutes, and manage follow-ups and deadlines.
- Oversee tasks like expense reporting, office supply management, and day-to-day logistics.
- Manage import logistics and distributor coordination for our products.
- Facilitate internal meetings and team-building initiatives.
- Support legal, banking, and basic treasury tasks with external partners.
- Own the planning and successful execution of corporate events.
- Assist with recruiting and onboarding new team members.
- Provide a high level of support across departments – be the glue that keeps us running smoothly.
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What we can look forward to
- 3+ years of experience in business operations, executive support, or project coordination within fast-paced environments
- Bachelor's Degree from an accredited college or university
- Excellent verbal and written communication skills in English
- Comfortable making fast, high-impact decisions in dynamic environments, balancing speed with thoughtful analysis and cross-functional input
- A systems mindset with a sharp eye for bottlenecks and the skills to build streamlined, scalable solutions.
- Able to anticipate the needs and requests of multiple stakeholders
- Proven attention to detail through prior work or life experience
- High level of accountability
- Exceptional self-starter with a proven ability to learn independently and apply new knowledge quickly, with minimal guidance.
- Comfortable navigating ambiguity while maintaining high-quality output.
- Advanced skills with Excel, Power Point, Teams boards and other Project Management skills
- Experience in navigating PEO platforms such as Trinet, AspenHR or Justworks are a plus
- Experience overseeing, modifying and updating budgeting and forecasting spreadsheets
- Strong emotional intelligence, active listening skills, and high level of empathy
- Calm, steady, organized, with the ability to be agile when needed
- A supportive team member who is eager to jump in and help