Your mission
As the City Operations Manager for Phoenix, you will be instrumental in launching and managing Bliq’s driverless ride-hailing service in the region. Your role encompasses establishing operational frameworks, ensuring fleet efficiency, and collaborating with cross-functional teams to deliver a seamless and safe mobility experience.
What You’ll Do
- Operational Setup: Establish and manage the local operations hub, including facilities for vehicle storage, maintenance, and staff coordination.
- Supplier Coordination: Manage vehicle delivery, hardware retrofit and setup
- Fleet Management: Oversee vehicle cleaning, charging, and routine maintenance schedules to ensure optimal fleet performance.
- Incident Response: Act as the first responder for any on-ground incidents or technical malfunctions, ensuring swift resolution and minimal service disruption.
- Cross-Functional Collaboration: Liaise with central tech and marketing teams in Berlin to align local operations with global strategies and product developments.
- Regulatory Compliance: Engage with local regulators and insurance entities to ensure all operations meet legal and safety standards.
- Performance Monitoring: Track key performance indicators (KPIs) to assess service quality and identify areas for improvement.
Your profile
- Experience: Proven track record in fast-paced operational roles, preferably within the mobility or logistics sectors.
- Legal Eligibility: Possession of a valid U.S. passport or work visa.
- Language Skills: Fluency in English; proficiency in Spanish is a plus.
- Work Schedule: Our tech team works in Berlin, Germany. You must be willing to align your working schedule to accommodate for efficient communication with teams in the Berlin time zone as far as required.
- Independence: Highly self-motivated and capable of operating autonomously with minimal supervision.
- Industry Knowledge: Familiarity with the mobility industry, including an understanding of ridedynamics and driverless vehicle technologies.
- Regulatory Acumen: Experience in dealing with local regulatory bodies and insurance processes is advantageous.
Why us?
- Expert Team: Join a team of professionals with backgrounds in leading mobility companies like Uber, FreeNow, and Careem.
- Startup Culture: Be part of a nimble, international team that values innovation, rapid iteration, and shared success.
- Career Growth: Opportunity to progress as we expand our operations in the US.
- Established Presence: Leverage Bliq’s existing user base, with hundreds of thousands of users already utilizing our platform.
About us
With Bliq, we are building a next-gen transportation company.
We’ve spent the past three years building the Bliq Driver app that helps drivers control the biggest platforms in their area on a single interface, work easier, and earn more.
Since our launch, more than 100,000 have already done 50+ million trip offers.
Last year, we started “Bliq for passengers,” an app that is currently already used by 450,000+ riders to find the fastest or cheapest ride wherever they need to go. Our vision is to create safer, more reliable and more affordable mobility for cities worldwide.
Having established a strong presence in 7 markets across Europe, Bliq is now expanding into the U.S. market with a bold vision: to launch a driverless ride-hailing service from the ground up. After years of technology development and rigourous testing, this expansion marks a significant milestone as we bring our innovative approach to urban mobility to American cities. Backed by a total funding of more than $35m from notable investors such as NEA and Atlantic Labs, Bliq is poised to redefine the future of ride-hailing.
We already have colleagues from a total of 12 countries, a truly international, diverse, and open-minded team. We value teamwork, entrepreneurial spirit, and technology. We work and play equally hard. We've grown 20 times over the past 12 months while improving the lives of thousands of drivers and passengers, and we've got global expansion plans. If you've ever wanted to join a super-star team and change the world for the better, this is your chance. Apply now, let's get to know each other!
