About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Strengthen & Grow our Customs Business
The opportunity:
Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Started in 2013, we've now raised $1.3B from investors including Peter Thiel of Founders Fund, Softbank, DST, Google Ventures, First Round Capital, Bloomberg Beta, Felicis Ventures, Y Combinator, and more.
We’re looking for a Customs Manager to serve as a key link between operational teams, and company leadership to ensure the organization’s customs and compliance needs are fully met, aligning with both regulatory requirements and business goals.
What you'll do:
- Continuously maintain and apply up-to-date knowledge of global trade laws, international customs regulations, and compliance protocols to ensure all operational activities meet the highest standards of regulatory compliance.
- Lead end-to-end customs operations, prioritizing timely processing of goods to reduce delays, enhance clearance efficiency, and uphold cost-effective practices across all relevant processes.
- Analyze and refine customs clearance workflows to eliminate bottlenecks, enhance productivity, and deliver seamless, efficient operations.
- Partner closely with cross-functional teams, including demand, finance, BD and product development, to align customs strategies with broader business objectives, organizational changes, and new product launches.
- Manage and mentor a small team of customs managers and their respective teams, fostering a culture of compliance and empowering team members to develop expertise in customs best practices and proactive problem-solving.
- Work closely with the other Managers to develop and execute long-term customs strategies that support and enable business growth, addressing new markets, expansion opportunities, and evolving regulatory landscapes.
- Serve as an SME working closely with the Customs product and tech team on initiatives focused on automation within customs processes, leveraging technology to improve accuracy, and streamline compliance activities.
- Provide expert guidance on customs requirements, cost implications, and compliance risks related to new markets, product expansions, and strategic business initiatives, ensuring customs considerations are fully integrated into decision-making.
What you'll need:
- 6+ years of professional experience working on customs brokerage
- Customs broker license (LCB) preferred
- Strong people management skills as a motivator and coach
- Excellent communication, interpersonal, and organizational skills
- Courage to speak up, ask questions, and challenge the status quo
- Next-level attention to detail and follow-through
- High level of computer literacy. No paper. All digital.
#LI-onsite
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position (exclusive of bonus, equity and benefits):
$94,248—$117,810 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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