About TourRadar
TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).
Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator?
TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem.
We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel.
Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel.
We are currently looking for a Systems Engineer to join our team (full-time) in Vienna to join the DevOps team responsible for managing the core infrastructure of our platform.
Intrigued? Read more below!
What Your Adventure will look like:
- Administer Linux server operating systems including performance monitoring, reliable operations, troubleshooting and preventative maintenance
- Setup, secure, and manage our AWS infrastructure
- Manage our alerting and monitoring systems via the Elastic Stack
- Monitor system and network performance and tune performance as necessary
- Maintain records on repairs, downtime, and configuration changes
- Participate in capacity planning including forecasting of needs for future infrastructure related purchases
- Configure our continuous delivery integration in Bitbucket or Github
- Configure testing environments for QA engineers
- Support and maintain containerized systems (Docker/ECS)
- Utilize procedures and standards to ensure operational consistency and update documentation as required
- Assist in disaster recovery and business continuity planning and support
- Maintain our in-house written DevOps tools which are written in Python/Golang
What you’ll need to bring to Your Adventure:
- Extensive experience (5+ years) with Linux based servers: CentOS, Debian, Ubuntu
- Experience (2+ years) with operation of public websites running on Nginx, php-fpm, Apache, MySQL, Redis stack
- Experience (2+ years) with setting up, securing, and managing AWS infrastructure (certification is a plus)
- Experience (2+ years) with scripting languages such as Python and Bash
- Experience (2+ years) with infrastructure automation / orchestration: Ansible, and similar
- Experience (2+ years) in running and managing Docker images and relevant infrastructure
- Profound understanding of Internet protocols (TCP/IP, DNS, SMTP, HTTP), networks and distributed systems
- Experience with some assortment of the following: LVM, LXC, KVM, NFS, Dovecot, Exim, Squid, Bind, PostgreSql, Memcached, Proftpd, OpenVPN, Backup Tools
- Experience working in Git Version Control
- Experience with CI/CD preferable Bitbucket Pipelines
- Experience in high level programming language (preferable Goland and/or Python or willingness to learn them)
Bonus Skills:
- Experience with alerting and monitoring systems via the Elastic Stack and Grafana
- Understanding of best practices for IT operations (ITIL certification is a plus)
- Web development experience, including HTML, CSS, JavaScript, AJAX, Node.js
- LAMP (Linux, Apache, MySQL and PHP) experience
- Experience with MVC Frameworks, such as Laravel and/or Symphony
- Experience working in an AGILE environment
- Experience with REST/SOAP APIs
- Experience with SSL and PCI compliance
- Experience with Atlassian products (Jira, Bitbucket, Confluence)
- AWS Certification
If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives!
What You’ll Discover on Your Journey with Us:
Awesome Office
Located in the heart of the 1st District, our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office, plenty of energy, a few friendly pups from our “barketing department,” spirited foosball matches, and deluxe coffee machines to keep the team buzzing.
Flexibility, Your Way
Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration, and two days of focused work from wherever suits you best. Plus, take advantage of up to one month of remote work per year from any location.
Prioritizing Your Mental Health
We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.
Growth & Development
Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.
Sustainable & Supported Commuting
We fully cover your Wiener Linien annual pass or contribute toward your Klimaticket, plus a €25 monthly home office allowance to support your remote setup.
Diverse & Inclusive by Nature
With over 30 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar.
Team Connection & Culture
Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun.
TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.
