Your Mission
Lead and Support Internationally: As Team Lead for Account Management, you will oversee Account Managers across multiple countries, ensuring seamless support and collaboration with restaurants, cafè and bar partners in each region.
Drive Strategic Partnerships: Work with our restaurants, cafè and bar partners globally to negotiate exclusive deals that add value for our users and elevate their experience.
Optimize Through Data: Continuously analyze feedback and performance data from diverse markets to enhance partner experience and refine processes based on unique regional needs.
Commercial Mindset: You help your team spot upselling opportunities within our partner base and optimize output for revenue generation while keeping partner satisfaction high.
Process Development and Improvement: Shape and standardize effective Account Management structures and workflows across international teams, adapting strategies to local market dynamics.
Cross-Functional Collaboration: Partner with our marketing, sales, and product development teams to ensure we meet global partner needs with innovative, market-specific solutions.
Your Profile
Experienced International Leader: You bring at least 2-3 years of experience managing teams across Sales, Customer Success, or Operations, ideally in a global role, with a strong understanding of different cultural markets and, ideally, the food industry.
Exceptional Communicator: Fluent in English, with excellent communication skills adaptable to various cultures and regions, and an enthusiasm for our app and mission. German language skills are a plus.
Strategic and Persuasive: You are a skilled negotiator with a talent for building relationships and influencing outcomes that create value for partners and users.
Resilient and Organized: You excel in a fast-paced, global environment, handling ambiguity with a high level of responsibility, organization, and commitment.
Ambitious and Forward-Thinking: You’re driven by the opportunity to make a global impact and contribute to our international growth.
Why Us?
Global Impact: Play a key role in NeoTaste’s worldwide expansion, building our presence and making a tangible impact across markets.
True Startup Atmosphere: We value your ideas and give you a voice in shaping our growth!
Dynamic Learning Environment: At NeoTaste, each day brings fresh insights and opportunities for growth.
Remote work and trust working time - Work from where you feel most productive and start and end your day in a way that fits your own schedule.
Sports and wellness benefits - Use Urban Sports or Hussle to stay active and recharge.
NeoTaste for yourself and a friend – Enjoy a NeoTaste subscription and share your passion for food with others.
Work equipment – You will receive high quality technical equipment from Apple.
Company offsites and regular team events – Be part of virtual and in-person events with the whole team to meaningfully connect with your co-workers.
Sounds good?
If you’re ready to be part of a global journey with us, send us a message and tell us why you're the right fit! We are looking forward to your application.
About us
At NeoTaste we develop the platform for you to discover new restaurants in your city. As a user, you can enjoy special deals that are exclusive to us and allow you to discover the culinary diversity of the city.
On the other hand, we are also the partner for restaurants to win new customers who do not yet know their go-to food place. The restaurants can adjust their special deals individually to their capacity, which helps them increase their occupancy and thus their revenue.
We are looking for enthusiastic and motivated team players who are eager to build something great with us.
We're present in over 50 cities in the DACH region, the Netherlands & the UK and are expanding into Europe
More than 2 million users love our app
We're a team of more than 100 employees
In addition to our €6 Million funding in August 2023, we've also collected a €15 Million Series A extension in March 2024
