Ready to join the future of work?
Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. 🌎
Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩
The Global HR Service Manager is an HR professional with international HR experience. In this role, the Global HRSM will support both the client and internal HR Shared Services team members in handling HR matters.
How you will make a difference:
• Oversee and manage the assigned workers to ensure that key performance metrics and Service Level Agreements (SLAs) are consistently met throughout the onboarding process, while providing ongoing support to enhance productivity.
• Identify and analyze opportunities for improvement within HR processes, with the goal of driving efficiencies across our HR Service teams and delivering exceptional service to our clients, fostering a culture of continuous development and innovation.
• Proactively resolve client escalations by collaborating closely with clients to address concerns and identify solutions, while actively working to strengthen client relationships and enhance engagement through regular communication and feedback.
• Facilitate the comprehensive processing of employment contracts, policy documentation, and employee handbooks, ensuring that all materials are tailored to meet the specific needs of the assigned clients and comply with relevant legal requirements.
• Offer expert guidance and advisory services on various aspects of country-specific legislation, employee relations issues, and critical projects such as organizational restructuring, workforce reduction strategies, and mergers and acquisitions, ensuring clients receive well-informed support.
• Assist clients in managing employee performance, addressing absence management, and navigating disciplinary procedures, as well as supporting the grievance process.
What will give you an advantage:
4+ years strong international HR experience
• Exceptional communication skills, multilanguage skills a plus
• High degree of success leading complex projects
CIPD, SHRM, or other relevant qualifications desirable but not essential
Who we are and what we do:
Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️
Our Global Benefits
- 👨💻 Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
- 🧑🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.
- 🎁 2 Charitable Days: Contribute to causes you believe in.
- 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.
- 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
- 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.
Why become a Guardian:
- ✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
- ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
- 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Next Steps:
To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.
Welcome to the Future of Work!
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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
