Senior Product Manager - Growth
MANUAL is a fast growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence.
We are looking to hire a Senior Product Manager, Growth to join our product organisation. You'll work at the intersection of product, marketing, data, engineering, and commercial teams. You'll lead initiatives that test and optimise our customer funnel, experiment with pricing and plan mixes, and unlock new revenue opportunities while delivering a seamless patient experience. Your work will be critical to scaling our business sustainably and profitably across multiple conditions and geographies. You will report to the Director of Product.
This role offers significant scope and impact in a rapidly growing healthcare business and provides an exciting opportunity to accelerate your career. If you love using data to find growth levers, enjoy rapid experimentation, and thrive on working at the cutting edge of digital health, this is the ideal position for you.
Responsibilities
Own the conversion funnel: Analyse, identify, and prioritise opportunities to improve customer acquisition and onboarding across channels and products.
Design and run experiments: Partner with engineering, design, and analytics teams to build, launch, and analyse A/B tests that optimise conversion, upsell, and pricing strategies.
Pricing and plan innovation: Develop and test new pricing models, subscription plans, and promotional strategies to maximise customer lifetime value.
Data-driven insights: Continuously monitor and interpret data to surface actionable insights, track key growth metrics, and inform strategic decisions.
Cross-functional leadership: Collaborate closely with marketing, engineering, operations, and commercial teams to bring growth initiatives from concept to execution.
Customer-centric approach: Balance business goals with delivering a seamless, trustworthy, and engaging experience for patients.
Market awareness: Stay abreast of market trends, competitor offerings, and evolving patient expectations.
Requirements
Proven experience (typically 5+ years) in product management, with significant focus on growth, conversion optimisation, or monetisation strategies.
Experience working in high-growth digital businesses; experience in healthtech or telehealth is a strong plus.
Strong analytical skills with proficiency in experimentation design, A/B testing, and interpreting quantitative data to drive decisions.
Deep understanding of customer behaviour, acquisition funnels, and monetisation strategies.
Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams.
Comfortable operating in a fast-paced, ambiguous environment, and motivated by tackling complex problems.
Passion for building products that make a meaningful impact on people’s health and well-being.
What we offer
- Competitive salary
- Share options
- Private medical insurance
- Gym & wellness benefit with Wellhub
- Hybrid role based in London Bridge 3 days a week with lunch once a week
- Cycle to work scheme
- Electric car scheme
- 25 days holidays and generous parental leave & flexible working policies
- Annual company retreat
- A fun and friendly working environment with sharp and motivated co-workers
- Join in the early stages of one of the most promising scale-ups in the healthcare space
Our interview process
- Recruiter screen - 30 mins
- Hiring Manager interview - 45 mins
- Onsite interview - 60 mins product sense and 30 mins product analytics
- CPO interview - 30 mins
