About TourRadar
TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).
Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator?
TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem.
We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel.
Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel.
We are currently looking for a Business Development Coordinator to join our team (full-time) in Vienna. Intrigued? Read more below!
What Your Adventure will look like:
- Building an understanding of the products offered by TourRadar partners across the globe will help you understand the entire operating scope of TourRadar
- Managing day-to-day partner communication (via Email, Phone and CRM)
- Supporting our operators with sales enquiries through CRM, calls and live chat
- Assisting our operators with training and optimization of their adventures listed on TourRadar
- Assess and onboard new partners to our platform to ensure we fill any possible supply gaps
- Support our travel agents with day-to-day inquiries and assist with their accounts on TourRadar
- Working with other BDC’s and your Managers to prioritize and complete all inbound tasks from partners as well as the administrative work to support any sales and marketing initiatives being run by TourRadar
- Supporting Business Development Managers to prepare data and insights for meetings with partners - building up the skills to run partner meetings yourself over time
- BDC’s will actively maintain knowledge of the TourRadar systems to enable you to develop training materials, newsletters and other content to support the team, tour operators, affiliates, and travellers
What you’ll need to bring to Your Adventure:
- You have previous customer-facing experience or sales experience
- You are based in Vienna
- Excellent communication skills in English (additional French, Spanish, or German a plus)
- Excellent interpersonal skills and ability to relate directly in person and online
- Personal and/or professional travel experience to areas in which TourRadar sells
- Well-organized and responsible with an aptitude for problem-solving
- Natural self-starter, able to prioritize multiple responsibilities
- High standards of customer service and excellent communication and presentation skills
- An interest and affinity for AI and how it can streamline and enhance your work
- This role does not require you to complete a test case as part of your application, but you should expect there to be a live test-case during the course of the interview related to AI. The purpose of this test-case is more to understand how you go about solving it and your thought processes than it is the knowledge of the specific system
- Enjoys a challenge, a real self-starter!
- Enthusiastic to learn
- Passion for the travel industry
If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives!
What You’ll Discover on Your Journey with Us:
Awesome Office
Located in the heart of the 1st District, our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office, plenty of energy, a few friendly pups from our “barketing department,” spirited foosball matches, and deluxe coffee machines to keep the team buzzing.
Flexibility, Your Way
Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration, and two days of focused work from wherever suits you best. Plus, take advantage of up to one month of remote work per year from any location.
Prioritizing Your Mental Health
We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.
Growth & Development
Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.
Sustainable & Supported Commuting
We fully cover your Wiener Linien annual pass or contribute toward your Klimaticket, plus a €25 monthly home office allowance to support your remote setup
Diverse & Inclusive by Nature
With over 30 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar.
Team Connection & Culture
Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun.
TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.
