Location: Hybrid - 2 days per week in our Ballymena HQ, Co Antrim.
Contract type: Permanent
At PlotBox, we’re transforming the death care industry through technology that makes a meaningful difference for the families and communities our customers serve. Our mission is to simplify the complex and deliver solutions that matter. We’re seeking a passionate and strategic Product Manager to join our innovative Product team and help shape the future of our platform.
As a Product Manager, you’ll take ownership of driving product strategy and delivering impactful solutions that create measurable value for both customers and the business. This is a hands-on leadership role where you’ll balance high-level strategic thinking with end-to-end execution across the entire product lifecycle—from discovery to delivery.
You’ll collaborate with cross-functional teams, stakeholders, and customers to ensure our products exceed expectations, continuously iterating to stay ahead in a rapidly evolving market.
What you will do :
STRATEGY
- Shape the overarching product strategy
- Defines the product vision ensuring it aligns with business goals, and prioritises the roadmap to drive long-term success.
- Identify market opportunities, assess competitive landscapes, and make data-driven decisions to guide product development
DELIVERY
- Accountable for the delivery of valuable working product/software
- Responsible for maximizing the business and customer value of the product delivered to market
- Deliver new, and iterations of existing products using agile methodologies
- Manage and control a product backlog and backlog refinement
- Generate user stories – crafting the acceptance criteria and definitions of done
CUSTOMER CENTRICITY
- Understand the customer – their needs, pains, and jobs-to-be-done, determining current and future need using things like; customer profiles, personas and user journeys
- Acquiring and managing knowledge so that we can learn and improve our solutions
- Lead the development of innovative solutions, monitor features, performance, and process
- Establish a product roadmap with fast feedback loops
- Understand and manage risk – business, social, technical, and cost/schedule risk
- Manage expectations, communicate with our customers and PlotBox.
- Balancing tradeoffs - short term and long term; building the right thing and building it right while managing any queries and requests from the client
- Manage the transition from any current, to new systems including building the communication plan, data migration and identifying the capability requirements
TEAM DYNAMIC
- Establish ways of working with the team, including planning, daily standups, reviews, and retrospectives
- Contributes to visualising, measuring, and tracking the flow of work within the team, optimizing for value delivered each sprint
- Manage the product backlog, balancing scope, budget and time to prioritise objectives and map out dependencies
WORKING WITH OUR CUSTOMERS
- Articulate problems and processes in a way which is understandable to key stakeholders
- Understanding the market, including competitor landscape
- Co-creating product vision/roadmap
- Identifying demand and defining value
- Articulating business model and value proposition
- Hypothesis creation – generating tests, learning objectives, and defining measures of success
What we are looking for :
We’re looking for someone who is both a strategic thinker and a doer. You will:
- Have 3+ years of Product Management experience with a proven track record of bringing valuable products to market.
- Be customer-obsessed, using data and experimentation to solve problems and drive continuous improvement.
- Bring a strong understanding of technology, ideally with exposure to AI/ML opportunities.
- Demonstrate success working collaboratively with Engineering, Commercial, and other teams to deliver business outcomes
Desirable Experience -Its not a deal breaker, but ideally you will have:
- Possess knowledge of UX/UI principles and a design-thinking approach to product development.
- Experience working with financial solutions or integrations with external finance systems.
- Proficiency in wireframing and prototyping tools.
Why should you join PlotBox ?
- We have a clear mission - and a sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives; this means a lot to our team.
- We are a global company with over 120 colleagues based across the UK, Australia and North America. You’ll undoubtedly broaden your understanding and appreciation of global operations.
- We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset.
- We are proud that, since 2020, we have received our Great Place to Work® Certification™ - our staff have told us loud and clear that they love working for PlotBox.
- We have also been recognised as one of the UK’s Best Workplaces for Development™ 2024 - we invest in employee growth; we nurture every career.
- We are a truly diverse and inclusive workplace; we are proud to boast 43% femalé representation - which is almost double the average within the tech industry and helped put us on the UK’s Best Workplaces for Women listing in 2023
- Our focus on wellbeing and a supportive culture has seen us ranked on the UK’s Best Workplaces for Wellbeing list (2023)
- One of our core values is trust; you are trusted to do your job without someone micro-managing - we expect people to give their best efforts in return
Life at PlotBox - we appreciate that we may not be the right workplace for everyone, so below we have laid out what life at Plotbox is really like so you can decide if a career at PlotBox is for you !
- We are a growing / scaling company - as such we don't always have everything neatly mapped out so you have to be comfortable with ambiguity sometimes
- A 40 hour working week and flexible working hours. We ask everyone to be in the office during our core hours from 10-4pm meaning you can balance your work hours around life’s commitments.
- Hybrid working - for most roles, our staff work 2 days per week in the office and we love the opportunity it gives us to collaborate face to face.
- We believe in continuous improvement - so that can mean change is a pretty constant thing for us - we need our people to embrace change as opposed to resisting it
- We believe feedback is crucial to development so we will create a safe environment where you can take onboard feedback and use it to improve - but we can't force you to take the feedback on board; that's your choice
- We will support and nurture you - but we need you to show initiative, be able to tackle problems, roll with the challenges and get stuff done
- There is no room for ego round here - everyone is here because they bring something to the table - all voices are heard and respected
- We support our employees’ health and wellbeing with regular wellbeing initiatives and a health cash plan, access to EAP and additional counselling support
- Our life assurance policy ensures your loved ones are looked after should the worst happen *
- Our flexible benefits suite allows you to flex-up (or down) on on benefits depending on what is most useful to you and your family at the time
- Career mobility and progression which is based on merit as opposed to ‘time-served’ as well as the opportunity to travel to our global sites and visit customers when they need us on the ground.
- Active social and charity committee - lots of social events throughout the year including a summer social, Christmas party, Easter events, quizzes, book club, walking groups, coffee mornings and many many more.
- We offer Cycle to work scheme and discounted gym membership if that’s your thing!
- Quirky office set on a beautiful nature reserve with fully-stocked fridges and larders
- Free parking too!
PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic that makes you who you are.. All employment decisions are based on qualifications, merit, and business needs.
If you require any reasonable adjustment or wish to speak to a member of our Talent team about tailoring the recruitment process to your needs please email careers@plotblox.io stating the role you are applying for.
