The Position
If you are passionate about operational excellence and eager to grow in an international environment, this role is for you!
As a Strategic Partnership Manager, you will drive key operational processes, build relationships with internal and external stakeholders, and optimize workflows to support our company missions.
Your Key Responsibilities:
- Drive the growth of the partner portfolio by aligning strategies with company objectives and identifying new opportunities for collaboration.
- Lead and accelerate special projects and market launches by managing critical tasks, preparing partner insights, and coordinating seamlessly with stakeholders.
- Oversee daily operations with delivery, freight, and fulfillment partners across Germany, Poland, and the UK, ensuring reliable and cost-effective performance.
- Track and analyze partner KPIs and cost metrics, delivering actionable reports, proactively flagging risks, and implementing root-cause solutions.
- Facilitate and lead partner operational reviews, capturing key outcomes and ensuring timely execution of next steps.
- Collaborate cross-functionally with Process Engineering, Customer Support, Operations, Account Management, Business Development, and Tech to solve complex challenges and drive continuous improvement.
- Maintain and evolve process documentation and SOPs to ensure operational excellence and transparent knowledge-sharing across the organization.
Your Profile
We are looking for someone who:
- Fluent in German and English (both written and spoken)
- 2-3 years of experience in operations, logistics, supply chain, or a related field (internships also considered)
- Strong analytical skills and ability to work confidently with data
- Proficiency in Google Sheets for KPI and cost analysis (SQL is a plus)
- Highly organized and detail-oriented with a structured approach to work
- Strong communication skills and the ability to collaborate across diverse teams, markets and seniority levels (internally and externally)
- Curiosity to learn about fulfilment operations, Carrier Partners, 3PL supplier relations, and cross-team collaboration
- Hands-on, proactive, and eager to take ownership of assigned tasks while developing your skills
Our offering
- Be part of the Hive.
Become part of a high-performing team of exceptional people from McKinsey, Amazon, Shopify, Google, Blackstone, J.P. Morgan, DHL, and more. At Hive, we foster a culture of trust, collaboration, and constructive feedback—where people are empowered to grow and make a real impact. - Make your mark.
Shape the future of commerce operations in a fast-scaling company with a strong entrepreneurial mindset. You’ll work on exciting challenges from Day 1 and grow alongside Hive as we expand across Europe. - Competitive compensation.
We offer market-competitive salaries, including an equity incentive plan (EIP) for all full-time team members. - Tools to thrive.
You'll receive a MacBook and the tools that suit your working style best—whether that’s an extra monitor, headphones, or something else to boost your productivity. - We support your well-being.
Enjoy 30 vacation days per year, with an additional 20 days to take as paid sabbatical every 3 years at Hive. - Office perks & team events.
Free drinks and snacks in our offices, and regular team events—including workations that bring the entire Hive team together.
About us
We're revolutionizing e-commerce operations.
At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results.
Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe.
Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.
