Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Team Summary
Reporting to the VP Payment Ecosystem Risk, the Payment Ecosystem Risk - Insights and Controls team is responsible for:
What a Director, Issuer Fraud and Product Risk does at Visa
As a key contributor of the Payment Ecosystem Risk team, the Director, Issuer Fraud and Product Risk will report to the AP Head of Payment Ecosystem Risk - Insights and Controls team and is the lead subject matter expert on all matters related to issuer risk management and controls. They will be representing AP Risk as an Issuer risk Thought leader, Product and Value Added Services (VAS) Business Partner and the Issuer Risk AP program owner.
As an issuer risk thought leader, they will
Be at the forefront of developments in issuer fraud and risk management, driving a holistic strategy across client performance, market trends, and Visa overall objectives.
Ensure issuers are aligned with Visa’s security mandates, requirements, and compliance expectations, have the necessary tools, insights, strategies to detect, prevent, and mitigate fraud while maintaining security and a seamless customer experience.
Work closely with regional Heads of Risk to ensure consistency in risk strategies, alignment on regional priorities for issuing risk, and drive execution of key fraud and product initiatives across AP.
As a Product and VAS Risk Business Partner, they will
Partner with Product and VAS colleagues, supporting the rollout and adoption of Visa’s secure technologies such as 3D Secure and Risk Based Authentication, Tokenization, Passkeys, and Click-to-Pay.
As an Issuer Risk AP program owner, they will
Assess the impact of VIMP performance, partnering with Global program owners to enhance design, execution, or develop new risk initiatives to strengthen risk environment.
Take ownership of other issuer risk programs in AP, to effectively manage the programs, educate stakeholders, and continuously improve programs and processes.
Why this is important to Visa
Visa owns the most recognizable global brand in the financial services industry. As both the ecosystem as well as threat vectors evolve, Visa’s capabilities and strategies evolve in tandem to maintain the security and integrity of the Visa payments ecosystem.
The Director, Issuer Fraud and Product Risk will be crucial in enabling this by having deep issuing payments risk and product risk advisory experience, ideally combined with extensive payments fraud knowledge.
Qualifications
What you will need:
The ideal candidate is a seasoned payment product leader (minimum 12 years) with extensive operational and leadership experience in fraud and product risk management.
This role would be perfect for someone who thrives in figuring out solutions and mitigation tactics for old and new problems as they arise and can think strategically to achieve the best outcomes long term for the entire ecosystem, whilst balancing practical solutions for the short and medium term.
Relevant Industry Exposure
Hands-on operational and strategic experience of issuing risk and fraud management, Visa Rules, industry practices, trends and emerging threats.
Exceptional Collaboration and Communication Skills
Results Driven Execution Approach
Global Standards meets Local Execution
Proven ability to navigate diverse cultures, business practices, regulatory environments, with experience doing business in the Asia-Pacific region.
Projects you will be a part of:
As the Director, Issuer Fraud and Product Risk for Visa Asia Pacific, you will be a key member of the Asia Pacific Risk Team as the AP key subject matter expert in advising best practices in risk management and controls from an issuing point of view.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
