Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role
// We’re looking for a Contracts Manager to join Masabi’s Legal team and lead the way on project managing customer and supplier contract negotiations, with a particular focus on the USA and North American markets. You’ll be a key partner to the General Counsel and work closely with teams across the business to support RFPs, new customer agreements, upsells, global supplier contracts and BAU.
This role is ideal for someone with strong experience in technology contracts who’s also curious and forward-thinking. You’ll take the lead on project managing contract negotiations while helping the Legal Team adopt smarter ways of working, from using document automation tools to building processes that reduce time spent on manual contract reviews.
Location
// This role is open to candidates based in Colombia or the UK. It is remote-first in both countries, with occasional travel if needed.
Responsibilities
Lead the drafting, review, and negotiation of customer and supplier contracts, primarily across the US, with additional support for Canada, the UK and EU
Support public sector RFPs by reviewing proposed terms and preparing contract exceptions
Work closely with business and finance stakeholders to align on pricing, scopes of work, and key contractual terms
Champion the use of AI and automation to streamline contract workflows, from document triaging and redlining to identifying opportunities for greater efficiency across the contract lifecycle
Maintain and improve templates, playbooks, and contract workflows to support consistency and clarity
Take ownership of tools and processes that support smarter document review and triaging
Project-manage contract-related workstreams to keep processes on track and teams aligned
Organise and structure our contract repository, working toward a clear, central source of truth
Provide guidance to colleagues on contractual terms and support better decision-making across teams
About You
Strong experience managing complex commercial contracts in the tech space; SaaS is a plus, but not essential
Familiarity with US contract law and North American market norms; global experience a plus
Skilled in contract drafting, redlining, and commercial negotiation
Comfortable using legal tools and open to exploring automation and AI to improve how work gets done
Curious, proactive and process-minded, always looking for ways to make things better
Calm and organised under pressure, able to juggle priorities and keep things moving
Collaborative and approachable, a clear communicator who works well with others
Self-motivated and detail-oriented, with strong judgment and follow-through
Bonus Points
Experience with public sector RFPs or regulated contracting environments
Familiarity with data protection, privacy, or IP-related clauses
Exposure to tools like DocuSign, LinkSquares, or process automation platforms
Some of our benefits
15 days paid vacation per year plus 18 public holidays
Private Healthcare
Monthly team bonding allowance
Menopause support
Choice of a workstation
Ability to work for up to 3 months per year from any country in the world
Fun and collaborative environment with a focus on making a difference in the world
In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year.
Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.
We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?
