At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people.
Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets.
Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine.
The Role
We’re looking for a highly talented Growth Designer who blends creativity with commercial and analytical thinking with quality UX and UI. You’ll lead the design function in order to design, test, and optimise user experiences across our platforms that directly impact growth, ensuring they are not only visually compelling but also effective in achieving business goals.
This is a rare opportunity to join a fast-growing healthtech scale-up at a pivotal stage and you’ll work with different areas of the business to turn ideas into real-world impact and help shape the future of how healthcare is delivered.
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What you will do - Own and drive the design process: Take full ownership of the end-to-end UX/UI process across our multi-platform web applications. Define and lead a best-in-class design practice, from concept through to execution, that consistently elevates user experience and delivers measurable business outcomes. You’ll shape the vision, frameworks, and standards that guide design across the company.
- Design for scale and impact: Rapidly prototype and iterate on design solutions that drive key growth metrics. You'll prioritise speed and clarity while balancing creativity with performance. Move fast, learn fast, and build what works into scalable systems and reusable components.
- Bridge Data and Design: Leverage tools such as MixPanel to uncover friction points and optimise the funnel with actionable design changes. Use insights to validate assumptions, advocate for improvements, and inform A/B testing strategies.
- Champion User Understanding: Go beyond surface-level research to uncover real customer needs. Translate feedback and behavioral data into meaningful insights that shape product direction and design decisions.
- Work with multiple different stakeholders: Act as key design leader, partnering with Product, Marketing, Tech and Engineering, and Senior Leadership to align design with business priorities and company strategy. You’ll have the opportunity to influence roadmap planning, feature prioritisation, and overall strategic direction.
- Implementation, Optimisation and Success: After design delivery you will follow, track, lead, monitor and measure these elements working closely with teams such as QA.
What we are looking for - You are an experienced professional (5 years +) with demonstrable experience in UX/UI in a start-up or fast-paced environment.
- To be comfortable with and excited about leading and scaling the design function, including setting design strategy and defining processes.
- Comfortable taking full ownership of the design lifecycle from user research and workshop facilitation to storyboarding, prototyping, and delivering polished, user-centric interfaces, as well as the ability to run and manage design sprints.
- Display strong visual design skills with attention to detail and creativity, and comfortable working with complex design systems contributing to scalable, reusable design patterns.
- Excellent communication and collaboration skills with multiple stakeholders; able to lead cross-functional alignment around design priorities.
- Experience working with data analytics tools such as MixPanel to inform design decisions and translate insights into actionable improvements.
- Demonstrated ability to balance user experience with business outcomes - you bring a commercial mindset and think in terms of impact, ROI, and prioritisation.
- Technical knowledge of web and mobile dynamics given you will have the opportunity to work closely with our tech team.
- Energised by startup pace and ambiguity, with a proactive, adaptable, and solution-oriented mindset.
- Deep empathy and curiosity for users; able to align user needs with technical and business constraints.
- Able to commute to our London office on Mondays, Wednesdays, and Fridays.
Why join us - See your work translate into real-world impact - you’ll have the chance to help change lives every day and meet the people whose care you’re improving.
- Competitive salary based on experience with regular performance reviews to ensure your compensation keeps pace with your impact.
- Build the Future of HealthTech; we’re tackling a multi-billion dollar challenge with real-world impact.
- Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world’s leading Haemophilia management app.
- Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team.
- Birthday day off - because no one should work on their birthday!
- Team perks, including regular team lunches, quarterly socials and an annual retreat.
- Flexible working arrangements, splitting time between home and our vibrant London office.
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