Meet DeepL
DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.
What sets us apart
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
Meet the team behind this journey
As the Partner Operations Manager, you will play a crucial role in scaling our new partner channel and ensuring operational excellence across all partner-related initiatives. You will collaborate closely with various teams to enhance our partner ecosystem, driving significant revenue growth. Expect to work building up/optimising across various partner types (Reseller, Channel, ISV, Marketplace)
Your responsibilities
Project Management
Lead initiatives to optimise partner operations, focusing on scalability and revenue growth, with a target of achieving 20% of total revenue from the partner channel.
Develop long-term strategies that align with the overall business objectives and enhance partner effectiveness.
Roadmap and own the project plan under the Partnerships workstream
Advanced Data Analytics:
Utilise data analytics to inform strategic decisions regarding partner performance and channel effectiveness.
Present data-driven insights to senior leadership, recommending actionable strategies for partner growth.
Change Management:
Drive change initiatives to enhance partner processes, ensuring smooth transitions and stakeholder engagement.
Foster a culture of continuous improvement within the partner operations function.
Engage with engineering teams, finance, legal to drive the partner channel beyond to Sales Tech stack
Mentorship & Development:
Mentor junior team members, contributing to their professional development and enhancing team capabilities.
Lead workshops and training sessions to align team skills with the evolving needs of the partner ecosystem
Qualities we look for
Experience: 7+ years in Partner Operations or Sales Operations, with a proven track record of driving measurable improvements in partner performance.
Strategic Thinking: Ability to develop and implement strategic initiatives that align with business goals and enhance partner engagement.
Leadership Skills: Demonstrated experience in managing projects and leading teams in a global environment.
Advanced Tools Knowledge: Expertise in partner management, partner tools and analytics platforms, with a focus on optimising partner engagement.
Influence & Impact: Ability to influence stakeholders and drive change across teams to support partner initiatives.
Even Better If You Also Have:
Experience working in a partner-facing role.
Familiarity with partner engagement tools and technologies.
Experience in a rapidly growing SaaS environment, with
What we offer
Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.
If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!
We are an equal opportunity employer
You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.
